This Policy defines acceptable and prohibited use of Thredium, thredium.app, licenses, the customer portal, support channels, and related services.
The user must use the product lawfully, responsibly, and at the user’s own risk.
Prohibited activities
You may not use the product for:
Stolen and unauthorized accounts
The product may not be used with stolen, compromised, unauthorized, fraudulently obtained, or unlawfully purchased accounts.
Load and reputational risk
The product may not be used in a way that creates excessive load, complaints, legal risk, reputational harm, payment risk, infrastructure risk, or abuse risk for Thredium, our providers, other users, or third parties.
Third-party rules
The user is solely responsible for complying with the rules, terms, and policies of Threads, Instagram, Meta, proxy providers, AI providers, payment providers, and all other third-party services. We do not approve, authorize, or encourage violations of third-party rules.
Actions by Thredium
We may monitor license activity, activation patterns, abuse signals, support history, payment disputes, and technical indicators to protect the product, users, and infrastructure.
We may suspend, restrict, terminate, or refuse service without a refund if we believe that a user has violated this Policy, the Terms, applicable law, third-party rights, or license restrictions, or has created a risk to us or others.
We are not required to provide advance notice of suspension or termination if we believe there is a risk of unlawful activity, fraud, abuse, chargeback abuse, security threats, license transfer, product distribution, or infrastructure harm.